the spa was nice, but children running around made it feel like a playground, not relaxing. and breakfast? talk about being invisible! no smiles whatsoever, like we were a burden. honestly, I expected an upgrade for all these inadequacies but simply received disinterest instead. I almost liked this place but couldn’t overlook these flaws.

I stayed for a week to enjoy the nearby hiking spots and overall beautiful surroundings. The highlight was definitely the spa, which provided a peaceful retreat after our outdoor adventures. Our room was comfortable and tastefully designed, making it easy to relax after a long day. Although there was a hiccup with some menu items being out of stock, the attentive staff worked to ensure we still had a pleasant dining experience.

an unforgettable stay with free skiing for beginners and exceptional service from the heartwarming staff

Serras Andorra offers an exceptional experience with free beginner ski slopes and wonderfully welcoming staff. The newly renovated amenities made our stay blissful, and the spa was well-equipped. Such a delightful vacation!

Great staff helped me with a power strip and room service. Dinner options were limited.

Loved the private beginner ski slope and the huge, comfy bed in our Deluxe Double Room balcony! The spa was perfect for unwinding after skiing, and the dinner menu exceeded expectations.

Had a fantastic group vacation! The spa was great and perfect for relaxing after hitting the slopes at Grandvalira, and breakfast offered loads of tasty options. Staff were super friendly, which added to the vibe. Definitely recommend the ski shuttle for easy access to the amazing slopes.

One negative note, the dining options were somewhat limited in the evenings, which was a bit disappointing.

the staff were super helpful and friendly! breakfast was solid, with plenty of options. the terrace was a nice hangout spot for some sun after a day on the slopes. also, the spa services were really nice.

Exceptional staff and cozy atmosphere!

What a fantastic stay! The staff were incredibly attentive, offering helpful services like a power strip for our room almost immediately after we asked. Our breakfast at Bruna restaurant was delightful, with fresh options made to order. The private ski slope on the property was a real treat, especially for my kids who could play right there. If there's one thing to improve, perhaps a bit more energy from the breakfast team would elevate the overall experience.

Just an appropriate option for a stopover in Soldeu with extraordinarily good value for money. The atmosphere is cosy with an open fire in the bar/lounge area. Take advantage of the ski shuttle for easy access to the slopes.

Can just recommend for a weekend pause

Stylish room, welcoming staff, the friendly shuttle service made our short stay convenient and enjoyable, allowing easy access to nearby ski lifts and providing a pleasant atmosphere in the bar/lounge area.

Nothing significant.

Recommend it for families

The staff is super polite! ! Immediately complimented us upon arrival, and they even provided a complimentary glass of champagne during check-in. The kids club was a lifesaver! Our kids had a blast and it let us enjoy some quality time at the snowbar.

It was a bit pricey for what we expected, but still acceptable.